Restaurants Are At the Mercy of Tech Companies

The pandemic has put restaurants in an especially tough spot

Social distancing is pushing restaurants toward delivery-only models powered by tech platforms, writes OneZero writer Sarah Emerson.

The restaurant industry can be a brutal place, characterized by low wages and impossible hours with no guarantee of success. Even before the coronavirus landed, independent restaurants were seeking new ways to survive; in North America, thousands of ghost kitchens (also known as “dark kitchens”)…