How a Grocery Chain in Texas Got Ready for the Pandemic

A lesson in preparedness

A fascinating article in Texas Monthly reveals how H-E-B, a Texas grocery store chain, is maintaining a remarkable level of stability for both customers and employees as the coronavirus pandemic wears on.

H-E-B started preparing as early as 2005, when it developed a company emergency preparedness plan in response to the outbreak of the H5N1 bird flu in China. The plan covered resource management, business implications, and, notably, how employees would be affected. It…